We, at Akihi, don’t just intend to offer superior products, but also strive to foster the best shopping experience for our customers. That’s why we lay a greater emphasis on our return or exchange policy. Considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
Akihi shall not bear any responsibility and liability for any damage caused after delivery.
In case of any problem or quality issue with the product, we will be more than happy to exchange the product in question. In order to do so, you just need to give us a call or email us within 24 hours of delivery. You can reach us on 9878152022 or akihibeauty@gmail.com and our Customer Care will be happy to assist you.
Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms:
For Refunds please note the following:
All products once purchased are non-refundable. In general, an item maybe eligible for return within 7 days from the date of Product Delivery if it fulfils any of the following conditions:
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