Here at Akihi, we want our customers to be happy. If for any reason there's something you're not completely satisfied with, give us a call and we'll get you set up with one of our friendly customer care agents who will work with you to decide on the best solution for your needs.
All items are shipped within 1-2 days of purchase and delivered within 3-5 days of Purchase. Shipping is calculated at checkout based on the weight of the items and the shipping destination. We offer free shipping on all domestic orders over 2000 Rs and flat rate shipping of 99 Rs on all domestic orders under 2000 Rs.
International shipping rates vary based on the country and are calculated at checkout. Once your order has been shipped, you will receive an email notification with a tracking number.
Cash on Delivery
We offer a cash-on-delivery (COD) payment option for orders placed within India. You can pay for your order using this method when the order is delivered to you. Please note that we do not accept COD payments for international orders.
To avail of the COD option, please select ‘Cash on Delivery’ as your payment method during checkout. Our delivery partner will call you to confirm your order and delivery address before proceeding with the delivery.
The maximum value of an order that can be paid using COD is Rs.999. If your order value exceeds this amount, you will need to choose another payment method to complete your purchase.
COD orders are subject to our regular return and refund policy.
Returns must be requested within 30 days of the order and can only be accepted if the items are returned in a new, unworn, and unaltered condition with the original packaging.
Once you have contacted us regarding your return request we will send you a return form and shipping label that needs to be filled out before returning the items. Once your return has been received the items will be inspected & the refund amount will be processed.
RefundIf you are unsatisfied with your purchase, we will refund your money. Please send an email to firstname.lastname@example.org within 30 days of your purchase, and include your name, order number, and reason for return. We will process your refund within 7-10 business days.